Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide--From Presentations and

Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide--From Presentations and Promotions to Communicating and Closing

By Terri Morrison and Wayne a Conaway

In today's rapidly expanding global marketplace, business people must understand the distinctive customs of the major nations. This guide helps them do exactly that. It's filled with important facts about business customs, behavioral styles, social customs, gift giving, and much more.

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Book Information

Publisher: McGraw-Hill Companies
Publish Date: 11/15/2011
Pages: 304
ISBN-13: 9780071714044
ISBN-10: 0071714049
Language: English

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How do you break the ice in the UAE?
When do you present a contract in China?
How close should you stand to a South Korean?

Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do--and what to avoid--in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals around the world.

"As the global community comes closer together, Kiss, Bow, or Shake Hands: Sales & Marketing will be a valuable resource to every person in every industry around the world."
--Gil A. Cardon, Convention Manager, Japan National Tourism Organization

"Just as you can be a connoisseur of wine, Kiss, Bow or Shake Hands: Sales and Marketing can help make you a connoisseur of cultures, philosophies, business behaviors, and social practices. Read it not just for work, but for the human side as well."
--Giuseppe G. B. Pezzotti, Senior Lecturer, Cornell University School of Hotel Administration

"Terri has accurately and succinctly captured the key issues that businesspeople or tourists need to know when traveling. It is spot-on, and a very valuable resource!"
--Thomas M. Feifar, Director of Foreign Military Sales, NAVISTAR Defense

About the Authors

Terri Morrison is president of Getting Through Customs, the developers of the McGraw-Hill Kiss, Bow, or Shake Hands digital product. She and Wayne A.

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Terri Morrison has coauthored five books on intercultural communications, hundreds of articles, and several databases with Wayne A. Conway--all of which are available at KissBoworShakeHands.com. Terri Morrison also offers keynote seminars on intercultural communications, which range from one to three hours. T

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