Listen Up or Lose Out: How to Avoid Miscommunication, Improve Relationships, and Get More Done Faste

Listen Up or Lose Out: How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster

By Robert Bolton and Dorothy Grover Bolton

Are you having trouble communicating? Maybe you should try talking less--and listening more.

READ FULL DESCRIPTION

Quantity Price Discount
List Price $19.95  
1 - 24 $16.96 15%
25 - 99 $12.37 38%
100 - 249 $11.97 40%
250 - 499 $11.57 42%
500 + $11.37 43%

Quick Quote

Lorem ipsum dolor sit amet, consectetur adipisicing elit

Non-returnable discount pricing

$19.95


Book Information

Publisher: Amacom
Publish Date: 02/22/2018
Pages: 272
ISBN-13: 9780814432013
ISBN-10: 0814432018
Language: English

Full Description

Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.

Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.

Bolton teaches you key communication skills by:

  • breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise;
  • focusing on the speaker's point of view;
  • asking the right questions, in the right order;
  • and learning how to read people's feelings and reflect them back

Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!

About the Authors

Robert Bolton, Ph. D. , is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance in industry, health care, education, and government.

Learn More


Robert Bolton and Dorothy Grover Bolton are co-founders of Ridge Associates, which specializes in people skills training, leadership development, interpersonal communication, and performance management.

Learn More

We have updated our privacy policy. Click here to read our full policy.