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The Trusted Advisor

David H Maister

In an ever-changing world, establishing trust can make or break business deals. The authors pinpoint the components of trust and explain how to apply their equations to a variety of situations. 16 charts.

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Book Information

Publisher: Free Press
Publish Date: 10/08/2001
Pages: 256
ISBN-13: 9780743212342
ISBN-10: 0743212347
Language: English

What We're Saying

October 08, 2010

I know, I know - I promised there would not be a long gap for best selling books around the country - but it has been a pretty busy summer!  So, I will not prolong the wait. . READ FULL DESCRIPTION

June 07, 2010

May sure was a busy month! It started out quiet and and then picked up some speed somewhere in the middle. About 2 weeks before the end of the month, central and Northern Wisconsin had a huge blizzard - it was almost a white-out (I know this because I had to travel that weekend to visit my mom for Mothers' Day). READ FULL DESCRIPTION

September 29, 2015

Robert M Galford, Bob Frisch, and Cary Greene take a look at a declassified intelligence manual for insights on how individuals inside your organization may be destroying it from within. READ FULL DESCRIPTION

Full Description

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors. In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.

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