Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Medi

Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

By Bill Eddy

The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.

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Book Information

Publisher: Unhooked Books
Publish Date: 09/16/2014
Pages: 176
ISBN-13: 9781936268726
ISBN-10: 1936268728
Language: English

Full Description

The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.

About the Author

Bill Eddy is a lawyer, therapist, mediator, and the co-founder and chief innovation officer of the High Conflict Institute. He was the senior family mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a Licensed Clinical Social Worker therapist with twelve years of experience.

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