Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
| Quantity | Price | Discount |
|---|---|---|
| List Price | $29.00 | |
| 1 - 24 | $24.65 | 15% |
| 25 - 99 | $17.98 | 38% |
| 100 - 249 | $17.40 | 40% |
| 250 - 499 | $16.82 | 42% |
| 500 + | $16.53 | 43% |
$29.00
Book Information
| Publisher: | Optimism Press |
|---|---|
| Publish Date: | 10/25/2022 |
| Pages: | 288 |
| ISBN-13: | 9780593418574 |
| ISBN-10: | 0593418573 |
| Language: | English |
What We're Saying
In <i>Unreasonable Hospitality</i>, Will Guidara chronicles the lessons in service and leadership he has learned over the course of his career in restaurants. There was one lesson, however—in a "lost chapter"—that didn't end up making it in the final cut of the book. READ FULL DESCRIPTION
Past conversations with authors like Susan Cain, Katherine May, Ada Limón, Mike Mariani, and more are all available in full on our YouTube channel. READ FULL DESCRIPTION
Our Managing Director Sally Haldorson calls upon a short story of Raymond Carver's to help us understand why it seems so impossible, and why it's so important, to talk about leadership. READ FULL DESCRIPTION
“This terrific collection of books balances the innovative with the iterative, and champions doing the right things the right way to make our work and our future tangibly better, no matter the industry or the endeavor.” READ FULL DESCRIPTION
We invite our reading community to come along as we take a deeper look at Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect and learn more about author Will Guidara through this live-streamed interview. READ FULL DESCRIPTION
We’re thrilled to bring you even more free virtual author interviews this Fall! READ FULL DESCRIPTION
Full Description
- Featured in FX's The Bear and Showtime's Billions
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room--and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more--not less; and the magic that can happen when a busser starts thinking like an owner. Today, every business can choose to be a hospitality business--and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry's most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do--for ourselves, the people we work with, and the people we serve.